1. Who we are
The Syed Group Ltd is the controller responsible for personal information processed through
this website and through direct communications connected with our technology, digital systems,
AI automation, software, branding, infrastructure, recruitment and business enquiries.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:
Info@TheSyedGroup.co.uk.
This policy is a practical website privacy notice. It should be reviewed periodically and updated
if the website adds forms, analytics tools, advertising pixels, payment processing, client portals
or other data-processing features.
2. Information we may collect
Depending on how you use the website or contact us, we may collect:
- Identity and contact details, such as name, email address, telephone number, company name and job title.
- Business enquiry details, such as project brief, website URL, service interest, budget context, technical needs or message content.
- Recruitment information, such as CV, employment history, skills, qualifications, right-to-work information and correspondence with HR.
- Technical information, such as IP address, browser type, device information, pages visited, referral source, approximate location and website logs.
- Communication records, including emails, attachments, meeting notes and follow-up correspondence.
- Compliance and administration information needed to protect our business, respond to requests, keep records and meet legal duties.
3. How we collect information
We may collect information when you:
- visit or browse this website;
- click an email link or contact us directly;
- send a service enquiry or project brief;
- apply for back-office, technology, accountancy support or other opportunities;
- connect through social media or professional networks;
- communicate with us as a client, supplier, contractor, applicant or business contact.
4. Why we use personal information
We use personal information only where we have a lawful reason to do so. The table below links
the main processing activity with the general purpose and lawful basis.
| Activity |
Purpose |
Lawful basis |
| Website enquiries |
To respond to service enquiries, project briefs, technology requests and business communications. |
Legitimate interests; steps prior to a contract where relevant. |
| Client and supplier communications |
To manage business relationships, proposals, delivery, invoicing, support and operational records. |
Contract; legitimate interests; legal obligation where records must be kept. |
| Recruitment and HR enquiries |
To assess applications, communicate with candidates, manage hiring and keep recruitment records. |
Legitimate interests; steps prior to a contract; legal obligation where applicable. |
| Website security and analytics |
To keep the website secure, understand basic website performance and improve user experience. |
Legitimate interests for essential security; consent where optional analytics or tracking cookies require it. |
| Legal and compliance administration |
To protect rights, respond to lawful requests, maintain records and comply with applicable obligations. |
Legal obligation; legitimate interests. |
5. Cookies and similar technologies
This website may use essential cookies or similar technologies needed for security, functionality,
page loading, WordPress operation and basic website performance.
If optional analytics, marketing, advertising, social media tracking or non-essential cookies are used,
we will provide appropriate information and request consent where required before placing them.
You can control cookies through your browser settings. Blocking some cookies may affect how the website works.
6. Recruitment information
If you contact us about employment, back-office support, accountancy support, technology roles,
administration, internships, contractor work or other opportunities, we may process the information
you provide to assess suitability and communicate with you.
Recruitment enquiries can be sent to Hr@TheSyedGroup.co.uk. Please do not send
unnecessary sensitive information unless it is specifically required for the role or hiring process.
7. Sharing personal information
We do not sell personal information. We may share information where necessary with trusted service
providers and professional advisers who help us operate the website, email, hosting, security,
business administration, accounting, legal compliance, recruitment or technology services.
We may also disclose information where required by law, regulation, court order, government authority
or to protect our legitimate legal and business interests.
8. International transfers
Some technology providers, email platforms, cloud systems, analytics tools or communication services
may process data outside the United Kingdom. Where this happens, we aim to use appropriate safeguards
and reputable service providers that support lawful data transfer mechanisms.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose collected,
including to respond to enquiries, manage business relationships, assess applications, maintain records,
resolve disputes, meet legal obligations and protect our legitimate interests.
- General enquiries may be kept for a reasonable period after the enquiry is resolved.
- Client, supplier and contractual records may be retained for longer where required for tax, accounting or legal reasons.
- Recruitment records may be retained for a limited period after the hiring process unless a longer period is justified or agreed.
- Security logs may be retained for a period necessary to protect the website and investigate misuse.
10. How we protect information
We use reasonable technical and organisational measures to protect personal information against
unauthorised access, misuse, loss, alteration or disclosure. No website, email or online system can
be guaranteed to be completely secure, so users should avoid sending unnecessary sensitive information
through ordinary email unless requested and appropriate safeguards are in place.
11. Your privacy rights
Depending on the circumstances and lawful basis, you may have rights to request access to your data,
correction, deletion, restriction, objection, portability and information about automated decision-making.
To make a request, email Info@TheSyedGroup.co.uk. We may need to verify your identity
before acting on a request.
You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy
with how your personal information is handled.
12. Marketing communications
We may contact business contacts about services, updates or opportunities where this is lawful and relevant.
If you receive a marketing communication from us, you can ask us to stop by replying to the message or
contacting Info@TheSyedGroup.co.uk.
13. Third-party links and platforms
This website may link to third-party websites, social media platforms, professional networks or related
entities. We are not responsible for the privacy practices or content of third-party websites. Users
should review the privacy policies of those websites before providing personal information.
14. Children’s data
This website is intended for business, professional, organisational and recruitment purposes. It is not
directed at children, and we do not knowingly collect personal information from children through this website.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal
duties, technology providers or data-handling practices. The latest version will be published on this page.
